Can I get some love "votes" for this idea!! 🙏

RandiThompson
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

My dispatchers are still very frustrated with this and "seems" like it would be easy enough to implement 😁

Tech chat history

It would be amazing if the "send message" on the technician on the dispatch board showed the chat history! We use this feature a lot to shoot quick questions and the only way to see the response is the chat log on the right side of the screen, and it can get lost very quickly!!

Please vote!!! https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-3856 

Randi Thompson
Bill Joplin's Air Conditioning & Heating
4 REPLIES 4

tsjobeck
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Love this Randi!

Tim Sjobeck
Program Facilitator
Coach
Director of Smiles

asnow
Valued Contributor II

Great idea! I voted as well! I'm sharing this in our CSR/Dispatcher group for more visibility! 

RandiThompson
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Thank YOU!! 

Randi Thompson
Bill Joplin's Air Conditioning & Heating

Miranda
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Voted! This is needed for sure!


Miranda Hufford, Office Administrator @ Red Barn Service, LLC