I think everyone agrees with the importance of mandating that technicians select the reason for placing a job on hold; however, when we are on the dispatch screen and look under the "Hold" tab, there is no column showing the reason it is on Hold. It would save a lot of time if instead of having to open the job to view the reason in the notes and then adding a matching tag for that reason that the reason the technician selects is displayed in the same row as the other information about the job.
