ServiceTitan Community

It would be lovely to see who created non-job events. We currently put our initials in but sometimes it's forgotten. I know I can contact Support to look one up but this seems like something many people would find useful on all of them.

Is there a way to change the non-job event color?

Our non job events get blurred between all the "grey" color. I would like there to be different colors applied. "Red" for technician out, "blue" for on call. etc.

Does Mass Reschedule just see the original booked date on a record. When I go to a date Mass Reschedule only "sees" records with that date while missing all the other unassigned records that were booked on different dates but haven't been assigned yet.

If you cant use Mass Reschedule to reschedule all the unassigned calls left on a particular day despite when they were originally booked what good is it? What am I doing wrong.

Can we get the ability to track emails through service titan the same way we track phone calls? It would be nice if when I clicked a customers email through ServiceTitan that it add that action and a copy of my email to the customers job page.

On Map 2.0 have you found a way to change the technician colors?

We are trying to get the colors assigned to our techs on the calendar to match the colors on the map; however, we have been unable to find a way to change the technician colors on the Map 2.0

Recurring Service Events- is there a way to look up or track deactivated recurring events? or a way to RE activate those recurring service events?

Example, a customer has multiple locations on recurring services. They change vendors and we go through to deactivate those recurring service events... well the customer changes their mind and wants to come back and reactivate there services. There i...

Can I color code each technician on the schedule screen?

Turn off Job notifications for certain job types

Is there a way to turn off notifications for certain job types? I know there's a way to turn off for either commercial jobs or residential jobs. We have a job type called "In office estimate" and having a job reminder for that isn't needed and is con...

I need to know why certain jobs arent showing on the schedule but they show on the dispatch screen

Dispatch board

Do you have house icons on your dispatched board?