Display Hold Reasons on Dashboards display of Hold Jobs

rwagner
New Contributor

I think everyone agrees with the importance of mandating that technicians select the reason for placing a job on hold; however, when we are on the dispatch screen and look under the "Hold" tab, there is no column showing the reason it is on Hold. It would save a lot of time if instead of having to open the job to view the reason in the notes and then adding a matching tag for that reason that the reason the technician selects is displayed in the same row as the other information about the job.IMG_0753.png

5 REPLIES 5

justinoffice
New Contributor

yes please!!! how do we go about getting this more kudos?

 

NDbreezyairllc
New Contributor

this is needed 100% so weird though, my dashboard doesn't have the moneys to the right and I also have a column for window times which I think is so stupid lol unsure why its there.

Miranda
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

You got my vote!


Miranda Hufford, Office Administrator @ Red Barn Service, LLC

Miranda
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Great idea! If you drop this in ideas and share the link, you will get a vote from me!


Miranda Hufford, Office Administrator @ Red Barn Service, LLC

Thanks:

 

Will everyone that agrees please vote for this so the idea doesn't die like so many.

https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-3314