Would love to see a software integration, or if ServiceTitan would like to build this out in-house, a route planning/GPS feature for technicians. There are a number of benefits to this:
1) Efficient routes that could allow for more jobs to be scheduled each day
2) Save company on travel expenses due to inefficient scheduling/routes (gas, maintenance, etc.)
3) Tracking of technicians for accountability
...and a few others specific to our company.
Similar to Mapquest Route Planner, if something similar is integrated, the technicians will be able to visually see their route on their iPads/tablets at the beginning of the day, and at anytime appointments are modified, shifted, etc. Everything is real time as it has been with dispatching, arriving, working, etc. The GPS portion of it would simply track along with the route planned. Any deviation can be used for accountability.
With the recession here, the goal is to tighten up and become even more efficient overall. I believe a route planner/GPS feature would help in this.
Thoughts?
