Need some votes!
https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-5235
https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-5235
We have a Smart TV on our warehouse and every time we want to open the dispatch board we need to connect a computer to the screen.Is it possible to put the dispatch board on the TV 24/7?I tried logging into ST on the TV browser but as soon as I try t...
Can notifications be sent to comfort advisors when a new appointment is scheduled? A text to their phone would be ideal.
We are looking to onboard a new CSR. I would like to know if there is a video that we can show them on how the system works and what they will be looking at when they start? Or better yet a "test" for someone who claims to be experienced or fluent in...
Does anyone have an option where the technician does not receive an email for every dispatch? These emails needlessly clog up an inbox, and can bury important emails that are sent to a technician. Thank you in advance.
When I am looking at technician productivity reports and I see an estimate closed out as "no sale" or "nmt", But then 2 days later, we see the call again on board with the estimate sold. Should this not go back and attach or change original call from...
Is there a way to make the cancelled calls red or greyed out when you are on the customers account? We have to click in them and see that the call was cancelled. It would be GREAT if you could tell if the call was cancelled before clicking into the c...
This is a two step question:1) Currently, our company doesn't have a set warehouse staff yet so we have our technicians picking up our POs and completing returns. I have set up our main suppliers customer profiles in ST and book jobs on the techs for...
Howdy everyone!At one of the sessions at Pantheon, the speaker spoke about "classifying calls" at either the end of the day or end of the week. I dont remember her name unfortunately.What exactly does this mean? How does this help? How is it done?I a...
Hello ST Community!I am a user experience researcher with ServiceTitan, working on an upcoming feature for the Dispatch board.Currently, we're testing designs for the new Weekly view and we'd like some user feedback to provide some direction.I have a...
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10-23-2024 01:31 PM |