Dispatch

https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-5235

Please vote!

Idea needs votes: The "Needs a Timesheet" checkbox on non-job events is misleading

"Needs a Timesheet" on the non-job event is so misleading. Because if it doesn't need a timesheet, you still need to click that box to have the event show on mobile. You also need to check that box to exclude the tech from capacity for dispatch pro.I...

Need some votes!

https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-5235

Resolved! Classifying Calls?

Howdy everyone!At one of the sessions at Pantheon, the speaker spoke about "classifying calls" at either the end of the day or end of the week. I dont remember her name unfortunately.What exactly does this mean? How does this help? How is it done?I a...

Looking for Dispatch Pro Discussion at Pantheon

Hello ServiceTitan Community!I am reaching out here to see if anyone is successfully using Dispatch Pro today, and would be interested in meeting up with me and a few colleagues to talk about how you got set up, what were some pain points or adaptati...

Resolved! Dispatch Pro(s and Cons)?

Hey y'all -- I'm looking for feedback on dispatch pro feature. Any limitations that we should plan for? What's your favorite benefit from using dispatch pro?

Dispatch Pro

Hi Everyone!I am looking for some feedback about Dispatch Pro. Does it look into the future to assign jobs that are in the job tray? If so, how often and how far ahead?Thank you for any and all feedback! Melanie HammondVines Plumbing

Resolved! Closing Jobs

Hey All!I am looking for feedback on closing jobs. Currently, my technicians closeout their own jobs. However, we are looking into having the techs reach out to their manager to essentially have that job reviewed and then closed by that manager. We a...

[WEBINAR] Dispatch Pro: The Future of Dispatching is Here

Join us on Thursday, July 20th, at 10 am PT to hear about our latest innovation, Dispatch Pro! Powered by Titan Intelligence, Dispatch Pro is a machine learning algorithm that automatically assigns technicians to jobs to maximize profit. Learn about ...

Help us refine the Search experience (ServiceTitan Experience Design Team)

Hello!The design team is improving the Search feature and we would like to hear your valuable inputs.Could you spare an hour to share your thoughts on the current Search experience and also provide feedback on some new concepts? Your insights will di...