Schedule Assistant Question

[coreyj]

Question about when I use Schedule Assistant. 

I will select a recommendation it gives, for example, 12:49 PM-1:49 PM, and hit save.

But I still have to select an Arrival Window on the call booking screen. When I selected 1 PM-3 PM for an arrival window it will clear the 12:49 PM Start Time I chose from Schedule Assistant.

Is there a reason the Arrival Window is clearing the Start Time? 

[dorobcp]

@coreyj Arrival windows are the "boss" of booking such that is you are using them, they are ALWAYS required. (sorry for the slow response)

[LBabayan]

Hi @coreyj, thanks for bringing this topic to our attention! I believe this is not intended behavior but let's also ask one of our experts @dorobcp to get more clarity on the Schedule Assistant workflows.