Mass change RSE to group not tech

New Contributor III

Hey folks, for those of us with a large # of RSE each week it's a pain and time consuming when turnover occurs.  I have posted an idea for ST to allow Groups to be assigned to the RSE and not a technician.  Basically:

127 RSEs assigned to Group 1 - tech A assigned to Group 1

125 RSEs assigned to Group 2 - tech B assigned to Group 2

Tech A quits so now I want Tech B to Group 1 and Tech C to Group 2.  That's only 2 very small and fast changes instead of having to change 252 RSE preferred technicians. 

Please check out the idea and upvote it.



New Contributor II

Wonderful request Rebecca! Thank you for sharing this.