Tried and True Customer Service Tips

Valued Contributor

I wrote this back in 2019 and as I was reading it again today, I thought about the season we are coming out of in the trades and the one we will be going into. What is the fuel that drives your business: The customer that is sticky to you and refers you to others.... We need to continue to strive to remember who we all work for. Take a minute to read this to help you get your perspective back.



Valued Contributor II

Great reminder Bill! Thanks for sharing your gold here in the Community!

ServiceTitan Certified Provider
ServiceTitan Certified Provider

Great info here @wpowers11 -- my favorite is definitely empathy and soft skills!

Sheena @ NiFT