Posts

New Company! Second time with Service Titan!

Hello gang! I recently started at a second plumbing company and they hired me to be a Service Titan hero!It's day four, so I am going slow, but I wanted to reach out to share where I'm beginning, and see if anyone has any suggestions for moving forwa...

Bring your Kid to Work Day :)

HAPPY BRING YOUR KID TO WORK DAY! This is my daughter Kynlee and we are having fun here at Fluesbrothers Chimney Service Reply with pictures of your kiddos if you don't mind! Even if they're not at work with you today!

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MadisonChicken by ServiceTitan Certified Administrator
  • 679 Views
  • 3 replies
  • 4 kudos

Calendar Navigation

I think it would be nice to be able to scroll down to the next month like you can with Google calendar instead of having to go back to the top to go to the next month. Some people may like it the way it is so it would be best if it could be a prefere...

Miranda by ServiceTitan Certified Administrator
  • 932 Views
  • 2 replies
  • 2 kudos

Equipment

Can there be an easier way of entering equipment for a customer.....such as one screen where you enter all the components for System 1 and System 2, etc. instead of having to enter one component at a time?

pamfacem by New Contributor
  • 599 Views
  • 1 replies
  • 1 kudos

Outbound Lead Tracking

Is there a way to get all outbound leads into Service Titan? Leads come in many different forms and customers want to be contacted in different ways. When we make outbound contacts through phone, text, email is there a way to make this contact a lead...

Topahill by New Contributor
  • 895 Views
  • 2 replies
  • 2 kudos

4/18 New Customer Page Layout

We are having a very difficult time with the new location and customer page layouts. While I see the benefit for the billing side of things, it is not beneficial when making calls and seeing customer contact information, especially if they have multi...

sophias by New Contributor II
  • 1097 Views
  • 4 replies
  • 1 kudos

New Search Screen

Is it just me or is this new mandatory search screen horrible? The old version was streamlined and concise and so easy to use. It actually would fit all filter boxes on one screen. This new one is so spread-out that I have to scroll to get to the fil...

ginahitc by New Contributor II
  • 1569 Views
  • 8 replies
  • 3 kudos