I just added 2 ideas please vote if would find these impactful**relating to release ST-67

RandiThompson
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Add "Enhance with TI" to invoice summery in mobile COMMUNITY-I-4975 

It would be awesome if the technicians had the ability to use TI to enhance their own invoice summery instead of the office having to do it and delaying sending the invoice to the customer.

Reporting for timesheet discrepancies COMMUNITY-I-4976 

I love that timesheet discrepancies will be flagged and easily corrected BUT I want to report on the data that is being corrected. If I have a tech who is consistently fudging his time and we just fix it yes it helps the bottom dollar but how do I show the tech that what he's doing is caught, how much it would have cost us and the consequences if he doesn't correct his actions (assuming he is doing it intentionally).

Randi Thompson
Bill Joplin's Air Conditioning & Heating
2 REPLIES 2

JessicaSmith
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Yes! Timesheet edits need a better audit trail in general.


Jessica Woodruff Smith, LadyTitans Co-Founder & Process Manager at AirWorks Solutions

Miranda
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Voted! Keep the good ideas coming! 😊


Miranda Hufford, Office Administrator @ Red Barn Service, LLC