Are you a Canadian ST user? If so, we want to see you in our Canadian User Group! Please head over to join us there! We would love to meet you and have you join in our conversations and discussions! The more, the merrier!
After having be part of the Commit To Win Webinar, our team would love to go more in depth on Titan Intelligence. This will clearly have a large impact going forward. Would there be a way to request Deanna Kawasaki to speak on this topic in a standal...
We are in need of getting more requests from this community in voting for the old version of Service Titan. I have requested numerous times to the customer success manager to please leave the old version open for us to use and they always say that we...
Please tell me our company is not the only one that absolutely LOATHES the updated version of Service Titan. I have used this platform for about 8 years, and genuinely knew it like the back of my hand, which made it possible to do my job as well as I...
Finally passed all my exams and now I can say I am officially a Certified Admin!
ST works well as a CRM tool for CALLS, but not Emails. In the Customer Record, I can click on the phone number and ST will track that Outbound call that everyone can see/review. I would like for ST to do the same for Emails where I can click on the E...
AFTER CLICKING "SELECT ALL" UNDER PHOTOS AND VIDEOS, THE VERY SAME BUTTON TURNS INTO "DELETE SELECTED"! THIS HAS CAUSED US TO LOSE ALL OF THESE PHOTOS & VIDEOS IF ACCIDENTALLY DOUBLE CLICKS!! IF ANYTHING, "DOWNLOAD SELECTED" SHOULD BE IN ITS PLACE, S...
WHEN EDITING THE JOB SUMMARY, THE CHECKMARK TO SAVE & THE "X" TO DISCARD CHANGES ARE SO CLOSE TO EACHOTHER THAT THE WRONG BUTTON IS OFTEN CLICKED WHEN WORKING IN A HURRY. THEN ALL NOTES THAT WERE JUST ENTERED ARE LOST & HAVE TO BE RETYPED. IT WOULD B...
I wanted to drop in and whish everyone a very Merry Christmas and a Happy New Year!! I'm burning the last of my PTO and will hopefully not be logging in and working from 12/21-12/28 lol See y'all next year!
What videos do you recommend for Customer Service Representatives trying to master Service Titan? What was your personal favorite video or subject that taught you the most?
