Phone issues dialing out and sending texts

New Contributor II

Is anyone else experiencing issues with their phones connecting with service titan as well as texting ? 

Phone lines dropping, calls ringing in twice but only one line has the customer on it ? 


Just trying to see what kind of issue this is or if its unrelated 


New Contributor

I am a new user and haven't been able to use Phones Pro.  I'm getting a calling disabled message.  Can anyone assist?  

Former Titan

Hi Chels- we have not received any news of an outage yet. If you are still experiencing issues with phones connecting, I would recommend you reach out to our support team for specific troubleshooting.

Engagement Manager
ServiceTitan Community Team

ServiceTitan Certified Provider
ServiceTitan Certified Provider

Hi @Chels I have not, but you should subscribe to ST Status Page to receive updated on site performance and overall functionality!

Sheena @ NiFT