Inventory
Looking for Support, Customer Success, or a Pro Product Specialist?
Visit our Knowledge Base to learn who to contact and how to reach them.
You can also submit and vote on Ideas to help shape the future of ServiceTitan. Check out the page for full details, including a breakdown of each idea status!

Posts

Serial Numbers vs Quantity Available

Keep running into an issue where the number of available number of serial numbers isn't matching the number of available pieces of equipment.Has anyone else experienced this? I'm completely unsure why it is happening, and would love a fix that would ...

Pratt by New Contributor
  • 1010 Views
  • 0 replies
  • 0 kudos

Does anyone here use Sortly for their HVAC inventory?

Howdy everyone!I have been thinking about Sortly for a long time now, but im not sure if it will 100% fulfill our inventory counting menthods, specifically when it comes to items that are not counted, but measured.For example: wire. Wire is not count...

ssiegfri by New Contributor III
  • 1836 Views
  • 2 replies
  • 0 kudos

Resolved! PO number lookup takes focus away while typing

When typing in a PO number for lookup in Inventory, if I hesitate for about 1 sec a selection list populates and takes focus away from the field where I was typing the PO. For someone who is not a fast typist, this really gets in the way because I ha...

All Pipe on Trucks

Just a question regarding how everyone handles any/all pipe on the techs truck. The techs usually use pipe by the foot for jobs. We have 1 stick or a 10-foot piece on all tech's trucks. Would it be better to have 10 1-foot sections on all tech trucks...

Check list

We are finally getting around to updating costs in price book and are starting on the inventory. Wondering is there a check list out there showing each step of the process. I feel sometimes that I am all over the place with what to do first..

lnorse5588 by New Contributor III
  • 1406 Views
  • 1 replies
  • 0 kudos

Converting Estimates, Picklist, Sold Jobs to transfers

Hey everyone,I'm looking for advice on a more efficient way to transfer sold job templates to transfer templates in ServiceTitan. Our current process involves marking all materials as sold and booking them to a job when a job estimate template is use...

Skipped Purchase Order Numbers

I have had to search in ST for some of my purchase order numbers to track them down. On some, I get a message saying "Not Found" meaning they aren't in ST although they should be. A co-worker was told that some of our numbers are getting skipped. How...

NordicTMC by New Contributor
  • 1227 Views
  • 1 replies
  • 0 kudos

Entering Back Order Items onto same PO number

Our company is new to Service Titan, and I am having some issues entering back ordered items on purchase orders. To my knowledge, once I save & export a purchase order, I cannot go back & add another invoice to that same purchase order. Does anyone e...

NordicTMC by New Contributor
  • 1988 Views
  • 3 replies
  • 1 kudos

Replenishment

Good afternoon All,Is there a way to delete or remove replenishment in the inventory module other than changing any/all Mins/Max's to zero? I have done this however I'm still showing Replenishment for both Trucks and Warehouse. Thanks in advance