Posts

Returns

I was wondering if anyone has ran into the issue of when a job has been exported, you can't do a return to that job if something were to happen. We have ran into multiple issues when we've exported a job, however had a warranty item go bad or custome...

TMurchison by New Contributor II
  • 1105 Views
  • 3 replies
  • 1 kudos

Inventory and cylinder deposits

Currently when I receive an invoice that has cylinders on it, I just ignore that line item. However, I am wondering if best practice would be to receive the cylinder (ex: nitrogen) and then receive the actual gas as another line (as it is on the invo...

MirandaMel by ServiceTitan Certified Administrator
  • 644 Views
  • 1 replies
  • 2 kudos

RETURNS

WHEN ARE WE ABLE TO ADD A RETURN ON THE JOB BY CLICK "ADD A RETURN" ON THE JOB SCREEN?

bhpjames by New Contributor
  • 1000 Views
  • 1 replies
  • 3 kudos

Inventory Returns

We recently started using the Return feature within the inventory module and noticed that quantities are not removed from on-hand when you mark the Return as sent, but rather not until it has been marked as Credit Received. Is this accurate? It would...

aodAN by New Contributor II
  • 1749 Views
  • 4 replies
  • 0 kudos

Making a Return from a PO!

Currently, the only way to make a return on a Purchase Order is to go to the Purchasing Screen, then hit returns, and create new. (they did add making a return from a project screen... but how about all the non-project returns?)I would like the abili...

purcahse order edit (2).PNG
reneem by ServiceTitan Certified Administrator
  • 2536 Views
  • 4 replies
  • 3 kudos

Check-Out or Rental Service Equipment Management

As many of us are either long time users or relatively new users of Service Titan I am sure that the company I represent is not alone in the desire to use Service Titan as a one stop shop for most, if not all, business management. More so, check-out ...