05-23-2022 11:42 AM
We are reconciling some jobs from the switch over, is there a way to create a job, assign a tech and complete the job (without it using today's date as the completed on date) I would like to have the completed on date for the jobs on the day reflecting said date. when i edit the job and fill in the end date it still ends up assigning the tech and creating a pending invoice, please help
05-24-2022 03:22 PM
We had a similar issue and created the job the same way but updated the date after the job was completed from the Update invoice details tab from the invoice. Once it creates the pending invoice since the job was reflected in your accounting system already you can Bypass the invoice and move on. https://help.servicetitan.com/how-to/bypass-export - I think this is what you were asking, hope this helps.