Posts

Inspection summary requirement

Hello! Does anyone know whether you can make a Inspection Summary or Report a requirement in order to close out a job? I can't seem to figure it out. I know you can add required fields but cannot find anything on this. Thanks for any help!

Configurable Customer Notifications

Please add the ability for each job type to store dispatch / reminder / booking text that could be then added into the dispatch / reminder / booking texting/email customer notification messages.

Configurable Payroll and Costing

We are experiencing a major issue with our workflows for tracking job costs and paying commissions. We turned on configurable payroll to pay out a commission based on a percent of the invoice, less the costs of the job (paying on the profit). Unfortu...

Job Costing

We have recently started looking at the job costing and I need advice. For your labor burden, I know the standard items to add but should we include vehicle expenses, truck payments, uniforms and IPads? These are all items that are directly related t...

lnorse5588 by New Contributor III
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Job History By Location - Report For Customer

We have only been using Service Titan for a year, so we are still learning where/how to find a lot of info. I need to be able to print a work history report for a client that shows job history at one specific location. Bonus points if I can edit/refi...

Removing Tags That Shouldn't Be Attached

For the last few months, when our installers complete any installation job, 3 tags that had not been applied to the job, suddenly show up without any interaction from the person completing the job. Inspection, Agreement Visit, and Home Sale Inspectio...

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suem by New Contributor II
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Customer Name (Print) Box - Electronic Signature

We would like to see a box for customers to print their names before or after a signature is provided. A lot of times, customers dispute invoices because the signature given at the time of service is illegible, claim it was not them signing it, or th...

Payment

When you make a payment, it just shows "visa" We have customer with multiple cards on file and if they call and ask which card we ran, we have no way of telling. I would like to see if it would at least put the last 4 of the card so we can tell which...

Resolved! Required Media Attachments by Tech on Jobs

Hello. I am new to Service Titan. Our owner would like to see if there is a feature that will make it MANDATORY for our tech's to add photos to each job. Does this feature currently exist?Thanks in advance.Brian H.Fogle's Well Pump and Water Treatmen...

bh4625 by New Contributor
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