Photo capyure
Is anyone else having issues with the photo capture option? I have several techs that are having issues with the link Service titan sends to upload photos they have taken with their phones.
Posts
Missing Tasks/Services report
Is there a report, or how can I make a report that has invoices with missing tasks/services. We're having a huge problem with it and I'm trying to make it easier to find those missing tasks/service jobs. Thanks!
Resolved! Are techs able to schedule additional appts for a job on mobile?
Are techs able to schedule additional appts for a job on mobile?I know Techs can book jobs from mobile, but are they able to schedule additional appointments for a job?Thanks!
Inspection summary requirement
Hello! Does anyone know whether you can make a Inspection Summary or Report a requirement in order to close out a job? I can't seem to figure it out. I know you can add required fields but cannot find anything on this. Thanks for any help!
Configurable Customer Notifications
Please add the ability for each job type to store dispatch / reminder / booking text that could be then added into the dispatch / reminder / booking texting/email customer notification messages.
Configurable Payroll and Costing
We are experiencing a major issue with our workflows for tracking job costs and paying commissions. We turned on configurable payroll to pay out a commission based on a percent of the invoice, less the costs of the job (paying on the profit). Unfortu...
Job Costing
We have recently started looking at the job costing and I need advice. For your labor burden, I know the standard items to add but should we include vehicle expenses, truck payments, uniforms and IPads? These are all items that are directly related t...
Job History By Location - Report For Customer
We have only been using Service Titan for a year, so we are still learning where/how to find a lot of info. I need to be able to print a work history report for a client that shows job history at one specific location. Bonus points if I can edit/refi...
Removing Tags That Shouldn't Be Attached
For the last few months, when our installers complete any installation job, 3 tags that had not been applied to the job, suddenly show up without any interaction from the person completing the job. Inspection, Agreement Visit, and Home Sale Inspectio...
Customer Name (Print) Box - Electronic Signature
We would like to see a box for customers to print their names before or after a signature is provided. A lot of times, customers dispute invoices because the signature given at the time of service is illegible, claim it was not them signing it, or th...
