Adding sound to Marketing pro emails

[Jbedinger]

I am looking for a way to add sound to our marketing pro emails. Are imported files suppressed or do they require approval? Basically I am trying to alter a templet adding sound and animation. Does anyone know where training information for this type of activity might be? THX. John

[fbradham · Accepted solution]

Hi @Jbedinger 

Thank You for being an active member within the community. At this time the appeal of ServiceTitan's template builder is through drag and drop building capabilities and we do support HTML formatting if you are knowledgeable in this area of HTML design for emails however we do not provide direction on this since it is a coding aspect outside of ServiceTitan. You can find more detail on how to create an email template here Create Email Template  

Animated Gifs are supported from sites such as Giphy.com you can find more detail here How to add Gifs to your Marketing Pro Emails, Marketing Pro Quick Tips 

[LBabayan]

Hi @Jbedinger, 

 I have forwarded the details you provided to our team of technical specialists, and your case is currently under review. The specialist will get in touch with you soon to help with Marketing Pro emails.