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MarketingPro- Is there a way to NOT have reviews requests sent to certain job types?

LL
New Contributor II

MarketingPro- Is there a way to NOT have reviews requests sent to certain job types?

 

Besides setting up for manual request and not sending the request to some customers, is therea way to automatically skip sending the review request to certain job types? 

Warranty Callbacks etc. are typically a job I don't want the customer to get a review link. We like to handle those a bit differently. 

1 REPLY 1

PamDuffy-PCG
ServiceTitan Certified Provider
ServiceTitan Certified Provider

Definitely! On the Segment screen, just click the Advanced button, then Exclude, and type in the Job Types you want to exclude.

 

2022-08-17_16-40-53.png

 

 

 

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Pam Duffy, Powerhouse Consulting Group
ServiceTitan Certified Coach + ServiceTitan Certified Marketer + Zapier Certified Expert