Replying to Reviews
Is anyone experiencing issues with replying back to customer reviews? I keep receiving an error message whenever I type up a reply and try to post it. #marketingpro #reviews #googlereviews
Posts
Zoom Workshop- SMS Like A Pro! This Friday 11am pst
Join our Product team on Friday at 11am PT for a Marketing Pro Zoom Workshop and learn how to properly set up an SMS campaign for unsold estimate follow-ups. We will also walk through important differences between transactional vs marketing campaigns...
Audience Building: Membership Sold By Date - Not an option in ST
I was creating an audience for a newsletter campaign that welcomes new members to their membership. There's not an option to build audiences based off the membership sold by date. I'm aware we have the membership start & end dates, but it would be ni...
Marketing PRO Audience Builder Question
I'm a new user on marketing pro and looking to build an audience for thank you's on FIRST-TIME customers only.Direct mail as a first time and email for subsequent jobs.Based on some trial and error I believe I can accomplish this with both Job Inclus...
A/B Testing for Email Marketing
Is anyone doing A/B Testing for their Email Marketing campaigns that are sent out of Service Titan? I know the functionality is not there to do this easily but wondering if there might be a work around.
GLSA
Hey all,Been trying to get our GLSA and google booking connected for almost 2 months. Yes ST has been trying to help but it is still not working. The account keeps getting rejected. We do have 5 GLSA accounts, one for each department and 1 for brande...
GLSA Integration
Hello! Has anyone integrated GLSA bookings with their ServiceTitan account? We turned ours on and started receiving booking requests (great)… However, we started getting calls from upset customers saying they had an appointment confirmation for a spe...
Sending Contact Card though chat
We have a lot of customers that call us on different phone numbers and a lot of them are via a paid method. What I want to do, once that customer has called, is direct them to call us on our main number in the future so they don't have to look us up ...
Marketing Pro
Hello all,New to Service Titan and I have a question. Does anyone know if you need marketing pro to use their DNI option for call tracking on your website? Thank you all so very much
How about a Photo album option
Happy 2024!I have an old Idea that has not *yet* made traction. However, I am confident it will be such a handy tool for all users! I propose a function to go through all the photos taken on jobs in one collective place-- Like a photo album.This will...
