Automatic Billing Run Unsuccessful Alert?

MirandaMel
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Does anyone have an idea of what report would be set up to notify of any unsuccessful automatic billing runs?  I know we see them in the batches, but looking for something a little more in your face 🤪

Miranda Melnychuk, RSE
Acclaimed! Heating Cooling and Furnace Cleaning
2 REPLIES 2

MirandaMel
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Not for this one in particular...the issue we had was the card was not saved when a membership was created, so it didn't actually try a transaction, just put it to an auto batch that is labelled as unsuccessful.

Miranda Melnychuk, RSE
Acclaimed! Heating Cooling and Furnace Cleaning

RandiThompson
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Would the Failed Transactions report work?

Randi Thompson
Bill Joplin's Air Conditioning & Heating