One of our technicians mentioned that he is unable to see any of the photos he takes on a job when he is trying to email them to the customer. This just started for him a couple of days ago. I did all of the I.T. troubleshooting, uninstalled and reinstalled app, toggled on/off airplane mode, cleared the cache to the app, and he tried using ST on other devices, but it is the same story. All his other apps on his device work fine, has network connection etc.
Another technician just mentioned now, he said he experience issues with ST and it not generating photos and saying no network connection despite him having network connection.
I have already submitted a ticket but no luck just yet.
