Pre-Set Field Remarks for Technicians


Does ST have a way of adding pre-set comments for the techs to choose from? 

Our previous software would allow the technician to choose form pre-sets we set up in the office.

This way they are not typing the same response at every job they go to; they can click the pre-set comment and it will auto populate on the invoice. It keeps it professional all around. They can also add more comments if need be. 

Is this possible??? We really need it. 


ServiceTitan Certified Provider
ServiceTitan Certified Provider

Hi @sunshine207

This amazing idea needs to be shared with the Product team. The best place to share great ideas like this is:

Be sure to come back here and share the Idea ID (COMMUNITY-I-xxx) so others can upvote your idea!