Is there a way to change the information available to a crew via the Mobile app? For example, when our crews pull up the information page on their mobile devices, it would be incredibly handy to have a customer's phone number and take-off lawn size.
Is there a way to disable technicians' ability to take specific payments in the field? We recently added a surcharge to all credit card payments. We don't want our technicians to have the ability to take credit card payments in the field so we can en...
I would like Service Titan to remove the Yes/No question after the technician sells an estimate. I find that this adds more confusion and added steps than if you simply had the tech request another appointment at closeout.
The app just doesn't seem optimized for apple products. Sometimes it enters some sort of zoomed in mode where i cant un-zoom unless I close the app and restart. Its a bit frustrating. I try and use my Samsung tablet but often times my tablet doesn't ...
I would like for My Technicians to be able to Start a Chat(Text Thread) with the Customer Directly from the Follow-Up tab on the mobile side of Service Titan. This will allow them to initiate a conversation/schedule a time to make a call to address a...
Hi there,The company I work for is new to Aspire. Is there a way to input insecticide and pesticide used at a job site? It would nice to have the applicator apply the product, document it in Aspire, and then email the work ticket to the customer. Tha...
Allow this Lead Tech to ASSIGN other techs to a job in Mobile. (They can only do this from Office)This mobile function only allows the Lead Tech to dispatch, arrive, send on meal breaks, mark others as done...but NOT assign them.
There should be a setting to send reminders to the office via email/text for when a tech puts an appointment on hold. Just like they have for when a tech requests another appointment, to ensure nothing is missed COMMUNITY-I-2794
We recently discovered that we could send out estimates with the e-sign capability, however when our customer clicks the link to view the estimate, the picture that defaults is a light bulb! We would like to change that to our logo or a different pic...
How to you make it a requirement for the technician to upload certain picture's before closing out a job?
| Subject | Author | Posted |
|---|---|---|
| 12-05-2024 10:12 AM | ||
| 11-14-2024 01:24 PM | ||
| 09-05-2024 09:15 AM | ||
| 08-30-2024 07:39 AM | ||
| 07-22-2024 01:45 PM |
