desk phones are too lightweight- Phones Pro

scottf_GBO
Contributor II

Anybody with Phones Pro that got the recommended phones found a solution for how lightweight they are?  They move around every time you touch them, answer them, and hang them up.  What solutions did you find?

Scott Forbes
Custom Climate Concepts
1 ACCEPTED SOLUTION

Unless your current phones work with VOIP, you will need new phones.  And ST only recommends specific phones that they know work with the system.... and they are the only phones they offer support for.

Scott Forbes
Custom Climate Concepts

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3 REPLIES 3

Dave
Contributor

Hold on....

We're about to upgrade.  Is someone going to try and sell my office new phones?

PamDuffy-PCG
ServiceTitan Certified Provider
ServiceTitan Certified Provider

Hey @Dave  - it's important to make sure you have the right hardware before you update your software. ServiceTitan has a good article on this here: https://help.servicetitan.com/how-to/recommended-hardware It's possible your current phones will work, but it's important to verify! 

 

 

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Pam Duffy, Powerhouse Consulting Group
ServiceTitan Certified Coach + ServiceTitan Certified Marketer + Zapier Certified Expert

Unless your current phones work with VOIP, you will need new phones.  And ST only recommends specific phones that they know work with the system.... and they are the only phones they offer support for.

Scott Forbes
Custom Climate Concepts