Bulk Time Reallocation

bpitman
New Contributor II

Hello,

I am wondering if it's possible to reallocate time/ hours from one work ticket to another. I have 500 plus hours allocated to the wrong ticket that I need to move to the correct ticket. If anyone knows if/ how this can be done your help would be greatly appreciated. - Thank you 

3 REPLIES 3

reneem
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

If only it were that easy. I agree with Jessica, I think that you can ask the backend data team to hopefully help you, or your CSM!! Good luck!

Renee Lenox - Service Specialties Inc. | LadyTitans Board Member

JessicaSmith
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

I wonder if this is something support or the data team can do for you on the backend. As far as I know from the UI you'd only be able to delete them from one and re-add them to the other manually.


Jessica Woodruff Smith, LadyTitans Co-Founder & Process Manager at AirWorks Solutions

I'll give that a try, thank you Jessica.