We have posted a batch but the performance pay is not showing on the invoices in that batch for any of our techs with configurable payroll. We haven't done anything different from previous weeks. I sent in a case to support, but thought maybe someone...
When I look at the payroll approval dashboard it is showing the performance pay on the technicians. When I run the Master Pay File, Run Payroll Report, or Master Pay File by Pay Period then the reports are blank and don't show any of the details. Has...
Any tips on how to get your techs to stop and take lunch and get them to clock out and back in for it? We discuss it and they do okay for a while and then they stop again.
We have a team meeting every Tuesday morning and it is on the dispatch board for everyone as a non job event. Every now and then, we have to have team meeting on a different day and I have to go in and edit that event. Is there a way to edit it for a...
It would be a good idea if we were able to print all the approved, signed timesheets in bulk instead of one by one. In my case I have to scan them to corporate and it would save a great deal of time to print all employees at once. Can we make this ha...
I have a case started with support but figured I would see here if anyone knew what I might be doing wrong.I have non job event timesheet codes set up to pay techs a custom hourly rate for things such as meetings, etc... But the calculation isn't wor...
I have my comfort advisors set up in configurable payroll to pay a percentage of the invoice. That percentage decreases on a sliding scale based on the discounts on the job. I want to be able to mark which discounts affect the commission in configura...
My company wants to implement a performance based pay (PBP) process using ST configurable payroll. I want to develop an industry leading PBP methodology that transends each specific trade. I am looking for help on the industry best practices for how ...
Is anyone else having issues where they are unable to see the current week of payroll when you view payroll?
I have a issue to where not all of my technicians are paid the same - Service vs Install. Service does not get paid their first drive, however Install does. I want to be able to set up my Service Team WITHOUT Simple Clock I/O while my Install team WI...
