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More communication within Payroll Approval

AdamCronenberg
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Please vote for this idea if you like it and get your friends to upvote it as well!!!

COMMUNITY-I-2123

We utilize the payroll approval within Service Titan and it is nice that you can have the technician approve or dispute their payroll and leave a note.  The problem is, the office cant communicate back within the same payroll approval area within service titan.  If they want to communicate with the technician, they need to call, email or text them outside of this area which really means the audit trail is useless.  Would be nice if they could replay inside the same area and keep that audit trail intact which would be very vital if there ever happened to be a wage or labor dispute versus trying to track down that information in email or other sources outside of the payroll module itself.  

Element Mist
3 REPLIES 3

RandiThompson
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

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Randi Thompson
Bill Joplin's Air Conditioning & Heating

reneem
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Audit Trail everythinggggggggg. 

Renee Lenox - Service Specialties Inc. | LadyTitans Board Member

JessicaSmith
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator


Jessica Woodruff Smith, LadyTitans Co-Founder & Process Manager at AirWorks Solutions