10-28-2022 10:16 AM - edited 10-28-2022 10:18 AM
Hello,
I am wondering if it's possible to reallocate time/ hours from one work ticket to another. I have 500 plus hours allocated to the wrong ticket that I need to move to the correct ticket. If anyone knows if/ how this can be done your help would be greatly appreciated. - Thank you
10-28-2022 12:38 PM
If only it were that easy. I agree with Jessica, I think that you can ask the backend data team to hopefully help you, or your CSM!! Good luck!
10-28-2022 10:55 AM
I wonder if this is something support or the data team can do for you on the backend. As far as I know from the UI you'd only be able to delete them from one and re-add them to the other manually.
10-28-2022 11:06 AM
I'll give that a try, thank you Jessica.