Non-Job Events and Time

New Contributor

I'm looking for information or suggestions on how the time for non-job events, specifically meetings work. I've read over articles but none address this issue. We have weekly meetings scheduled for techs as non-job events. They are marked as paid and need a time sheet. However, the tech will see an extra hour on their time sheet for a few days leading up to the meeting day until they clock in and out of the event. Their time will then adjust but they are seeing/thinking they have an hour more time than they actually do until the event happens. Is there a solution to this? I've called ST support and they have confirmed there isn't one. Anyone else experiencing this? Can that be changed or hidden? 


ServiceTitan Certified Provider
ServiceTitan Certified Provider

Hi @Tionna, thanks for bringing this topic to our attention. I believe this is the intended process at this time but let's see if one of our experts @DaylaPCG can suggest any solution or workaround.