Posts

(FEATURE REQUEST) TX Compliant Idle Time Pay

In Texas, the law says that "idle" time must be paid at least at minimum wage. If the hours paid for "idle" time plus the hours paid for "working" time result in overtime (excess of 40/wk), the "weighted average" method must be used to calculate the ...

Configurable Payroll Discussion

I'm just getting ready to launch my first Configurable Payroll profiles for my Service Techs and my salespeople. I'm loving how customizable it it! Tell me your favorite thing you do with configurable payroll, or maybe something you really wish confi...

JessicaSmith by ServiceTitan Certified Administrator
  • 3354 Views
  • 9 replies
  • 0 kudos

Alert triggers when Payroll is disputed

Please create a trigger that I can set up when a technician disputes payroll.Employees do not dispute payroll in the same pay period at times, and I am missing them. (sometimes they wait multiple pay periods before approving a whole set of weeks and ...

ashley_c1 by New Contributor II
  • 1700 Views
  • 3 replies
  • 3 kudos

Tech with different roles

Does anyone have a technician that does more than one role in the company which also means different commission rates? I am trying to figure out how to set it up so he can have different commissions based on the job type? Right now it is a very manua...

cfalone by ServiceTitan Certified Administrator
  • 2047 Views
  • 3 replies
  • 0 kudos

Configurable payroll question

Before I dive down a rabbit hole of videos and knowledge base resources... can anyone tell me quickly? Can you filter a configurable payroll item by job tag- like if I only want to commission job type X if it has tag Y, is that a thing? I played with...

JessicaSmith by ServiceTitan Certified Administrator
  • 1314 Views
  • 3 replies
  • 1 kudos

Resolved! Flat Rate Time allowances

In our company, we have a flat rate time allowance for technicians performing routine maintenance calls; they get paid for the flat rate allowance regardless of how long it takes. For example, our techs get paid 1.5 hrs for a furnace maintenance. Mos...

vha9215 by New Contributor II
  • 2064 Views
  • 4 replies
  • 0 kudos

Resolved! INSTALL PAY IN SERVICE TITAN

Hello Servicetitan users! I am trying to figure out the best way to integrate configurable payroll for our installers that are compensated based on item installed. It would also be beneficial from a job costing perspective. Any advice would be helpfu...

Performance Pay and Timesheets

What is the best process and/or settings in Service Titan for:Performance Pay/CommisionsPiece Pay/Pay Per JobHourly Times for field and officeSalary employeesI need these to reflect correctly on reports in Service Titan without an additional app or i...

accounti8 by New Contributor
  • 1717 Views
  • 2 replies
  • 0 kudos