What's going on with timesheets??

[RandiThompson]

When you click on the technician on the right side of the dispatch board and click edit timesheet it use to only bring up that days timesheet. It made it easy to make necessary edits... now it brings up the payroll for the whole payroll period with time only populating on the day you are clicked on. This is confusing and inconvenient?? The "legacy timesheets" at the bottom doesn't revert it to the single day version either?? Does anyone know what's going on?  

[faribam1]

If you click on Legacy Timesheet on left corner it takes you to the pervious version 

[RandiThompson]

Now I'm chatting with support because when we add an entry it defaults to the day prior. I'll let y'all know what I find out!

[fkarnes1]

Hey Randi, I am having the same issue, do you know what happen and if it has been fixed yet?

[RandiThompson]

The support person elevated it and they are still working on a fix!

[fkarnes1]

Bummer, I need to get payroll done!! Yikes, thank you!! 🙂

[mleahy]

It's showing you what you've got selected for the payroll period. I get confused by this too but if you go to "select custom date range" in blue, just under the payroll period drop down, you can set the range to be only one date. That's the best way to set it up so you see only one day at a time.

Hope this helps! 🙂

[RandiThompson]

The date selected is just the one day 3/10/23 not the whole payroll period? 

[mleahy]

Sorry I just noticed that in your photo. I checked on my end and I am having the same issue now. It is likely a glitch in their system causing them all to appear, I know that it did not do this on Friday last week! I wish I could be of more help.

[RandiThompson]

Thanks at least I know its not just me! 😀