JessicaSmith
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator
since ‎04-20-2022
‎12-21-2024

User Statistics

  • 1550 Posts
  • 86 Solutions
  • 1082 Kudos given
  • 1742 Kudos received

User Activity

I've been slacking on my community visits and @Miranda has almost caught up to my all-time kudos!!
Woo hoo! Another badge that only I have!!! Let's see some more ideas from the rest of you!!
Here's another idea for you wonderful people: https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-5602 Dispatch Pro- need to be able to change starting addressSometimes our techs come to the shop for a meeting or go to a supply house first thi...
"Needs a Timesheet" on the non-job event is so misleading. Because if it doesn't need a timesheet, you still need to click that box to have the event show on mobile. You also need to check that box to exclude the tech from capacity for dispatch pro.I...
I'm going to preface this with "I know it's possible." There are serious limitations. That said, here's my conundrum. We have Phones Pro. We want to stop issuing company cell phones to techs & sales people because they can have Phones Pro numbers and...
About
For 15 years I worked at my family HVAC business, starting from the bottom and eventually becoming the administrative/financial/customer service manager. In March 2021, my dad sold the business to a large company on the east coast and I became the Manager of Program Implementation for the entire organization, spanning brands from Massachusetts to Florida. In May 2022, I joined a company in California called AirWorks Solutions to help them dig in and develop stellar SOPs and best practices to take the company to the moon! Separate from my worklife, I co-founded LadyTitans in Fall 2020 with Lauren Vahey and Stacy Fore, because we recognized the need for a space for women and people who empower women to meet, chat, and help each other.