ServiceTitan Community

JaclynR23 · 07-18-2024

For those running dispatch pro, what time windows (arrival windows) do you use? We do a 8-9:30 and a 10-5pm window so that dispatch pro can run most efficiently. We only have 3 technicians so there isn't a lot of wiggle room for dispatch pro to move ...

JaclynR23 · 07-08-2024

It took 6 weeks but I did it! I received my certificate today and am excited to help my office implement so many other pieces of ServiceTitan that we aren't yet using (or using correctly). What is your favorite ServiceTitan product or tip that you co...

JaclynR23 · 05-21-2024

Please vote for my idea. https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-7064We would love to have the job information show up on the PO somewhere so we don't have to type out all the information on the PO.

JaclynR23 · 02-07-2024

Please go vote for my idea if you would like conditional logic for adding tags to calls. https://ideas.community.servicetitan.com/ideas/COMMUNITY-I-6159

JaclynR23 · 12-29-2023

We have some customers who purchase filters from us and we cannot figure out how to sell an estimate without having to book a job and then dispatch/arrive an assigned tech to complete it. We also have the same problem with membership sales. Has anyon...

JaclynR23 · 10-15-2024

It is the same for me. They told me to clear my cache but the same thing here,

JaclynR23 · 09-10-2024

I would love a copy as well, please. My email is jarich@starheatcool.com

JaclynR23 · 08-20-2024

You're welcome!

JaclynR23 · 08-20-2024

If you are talking about just with follow ups, it should record the call that the technician makes. If they click the "call the customer" button, it will record the call under the opportunity and save it in that opportunity.

JaclynR23 · 08-05-2024

I use it on long forms so that my techs don't have to scroll through all the form when it isn't needed. For example, I have maintenance forms they fill out for each maintenance call. I ask at the beginning is it heating or cooling. If it is heating, ...

ServiceTitan Community

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User Activity

Dispatch pro and time windows

I passed the ServiceTitan Certified Administrator program!

Job Information on PO

Conditional logic for tags when booking calls

How to sell an estimate without booking a job with an assigned technician

Re: Help Center Notification Sound

Re: Month end close out process

Re: Form Email - Subject Typo Edit Options?

Re: Recorded Phone Calls

Re: what ways is everyone using forms with conditional logic?