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‎11-22-2022 11:11 AM
Can someone walk me through how to apply payment to an invoice that was written off. Do I create an adjustment invoice to the write-off invoice and then apply payment that was collected?
Thanks in advance.
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‎11-22-2022 11:42 AM
Assuming the write off invoice was an adjustment invoice to the original, you will add another adjustment invoice to the original with the positive amount added back in.
Bill Joplin's Air Conditioning & Heating
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‎11-22-2022 11:42 AM
Assuming the write off invoice was an adjustment invoice to the original, you will add another adjustment invoice to the original with the positive amount added back in.
Bill Joplin's Air Conditioning & Heating
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‎11-22-2022 12:40 PM
Thank you, Randi. I was thinking the same but needed to double check with the brilliant minds here. Thanks for taking the time to respond.
Have a great day!
