Mobile Check Capture Report

sharonme
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Is there a place to see a list of the mobile checks that captured and settlement? Some where similar to the STgateway for the credit cards?  We have a debt on our bank account that we think is a returned mobile check capture but we cannot confirm it.  

3 REPLIES 3

sharonme
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Thanks Miranda but the "return" does not show in my ST yet.  I need to find where I find the mobile capture was returned (transaction report similar to the Credit Card settlement report)  I had not idea there was an issue with the payment until it showed the debt in our bank account.  We did not get an email stating there was an issue

 

Miranda
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Gotcha! I thought you were trying to figure out what check it was. The only other thing I would know to suggest is the Failed Payment Report, but I don't know that it would show that either.


Miranda Hufford, Office Administrator @ Red Barn Service, LLC

Miranda
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

You can run an "All Payment" report and filter by Payment type.


Miranda Hufford, Office Administrator @ Red Barn Service, LLC