11-03-2023 09:46 AM
Is there a place to see a list of the mobile checks that captured and settlement? Some where similar to the STgateway for the credit cards? We have a debt on our bank account that we think is a returned mobile check capture but we cannot confirm it.
11-03-2023 10:29 AM
Thanks Miranda but the "return" does not show in my ST yet. I need to find where I find the mobile capture was returned (transaction report similar to the Credit Card settlement report) I had not idea there was an issue with the payment until it showed the debt in our bank account. We did not get an email stating there was an issue
11-03-2023 10:39 AM
Gotcha! I thought you were trying to figure out what check it was. The only other thing I would know to suggest is the Failed Payment Report, but I don't know that it would show that either.
11-03-2023 10:26 AM
You can run an "All Payment" report and filter by Payment type.