02-28-2023 11:45 AM
On an almost daily basis we get Emails from customers thinking we did not apply their payment. Despite the payment showing on the invoice, they still overlook it. Our old system had a huge red PAID STAMP. This prevented any confusion and made it clear the invoice was paid. Service Titan should have the capability to easily program this in.
03-02-2023 04:10 AM
I would recommend putting this in ideas! It's a good one!
02-28-2023 03:14 PM
Yes! An option to send to send payment receipts would be nice for deposits and incremental payments.
02-28-2023 11:53 AM
Yes! Or better yet - payment receipts that show them exactly how payments were applied across multiple invoices.