Remove signature lines from paid invoices

BlueFlameBecca
New Contributor II

Remove signature lines from paid invoices.  At this time it does not appear to be optional to remove this feature.  If a customer wants a receipt and I enter the payment and print the invoice to show the payment has been applied and a $0 balance, it asks for their signature.  This makes no sense. The invoice is already paid.  Why would they need to sign it?

1 REPLY 1

LBabayan
ServiceTitan Certified Provider
ServiceTitan Certified Provider

Hi @BlueFlameBecca

You can set signature requirements on job, job type, customer, or service location level.  Here is an article with all the steps to skip collecting invoice signatures.