Remove signature lines from paid invoices

New Contributor II

Remove signature lines from paid invoices.  At this time it does not appear to be optional to remove this feature.  If a customer wants a receipt and I enter the payment and print the invoice to show the payment has been applied and a $0 balance, it asks for their signature.  This makes no sense. The invoice is already paid.  Why would they need to sign it?


ServiceTitan Certified Provider
ServiceTitan Certified Provider

Hi @BlueFlameBecca

You can set signature requirements on job, job type, customer, or service location level.  Here is an article with all the steps to skip collecting invoice signatures.