Add a call back (recorded) option for calls not associated with a client

New Contributor II

We call these clients back there are in abandoned or not customers, but there is no way to call out of Service Titan or to have those called back recorded. 


New Contributor

I agree this would be fantastic - not all of our calls are from existing customers and it would be great to have the calls recorded!

Former Titan

@karynl_t - This sounds like a great idea and seems like it would help make you and your team more efficient. I would encourage you to share this idea with our Product team via the Ideas board. Be sure to come back here and share the Idea ID (COMMUNITY-I-xxx) so others can upvote your idea!

New Contributor

This would be great for tracking those pesky spam calls!