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Add a call back (recorded) option for calls not associated with a client

karynl_t
New Contributor II

We call these clients back there are in abandoned or not customers, but there is no way to call out of Service Titan or to have those called back recorded. 

3 REPLIES 3

Sallyh
New Contributor

I agree this would be fantastic - not all of our calls are from existing customers and it would be great to have the calls recorded!

e_dunn
Former Titan

@karynl_t - This sounds like a great idea and seems like it would help make you and your team more efficient. I would encourage you to share this idea with our Product team via the Ideas board. Be sure to come back here and share the Idea ID (COMMUNITY-I-xxx) so others can upvote your idea!

ThaneGoodman
New Contributor

This would be great for tracking those pesky spam calls!