Schedule Assistant/ Get Availability

[BayleeR]

Question!!! 

When I make an attempt to use our "Get availability" button when booking a call for a arrival window all I get is date with empty white boxes and no further information? Am I not seeing something correctly or is this how it is supposed to look and if some can someone please decipher that for me?! 

I attached an Image of what I am seeing on my end! 

Thank you in Advance! 

[H_Imbach · Accepted solution]

you have to add available shifts to the technicians then the available times will show for you when click "get availability" 

[BayleeR]

ahhhh!!! 😅 That makes sense now!!! Thank you so much!! 

[H_Imbach]

you're welcome. I was on chat with a rep for a while when I was getting it all set up. 🙂