07-31-2023 01:05 PM
Hello! We are an HVAC company on Vancouver Island, BC and we are looking to expand our use of Service Titan to our entire company.
Right now, only our service department is on Service Titan. But we are transitioning our installs department in. Installs is compromised of refrigeration, gas, sheet metal and our Comfort Advisors, roughly 30 people.
Once we are ready to transition installs to Service Titan, we would like an expert Service Titan consultant on-site to help with the transition. I know of several in the States, but are there any more "local" and Canadian experts we can hire?
09-21-2023 10:45 AM
Thank you everyone who had responded, I very much appreciate it! We have found someone we are now working with.
08-02-2023 12:18 PM
@kristent Hi Kristen,
My name is Jennifer and I am a Business Analyst who is working with another HVAC/Plumbing company just down the road in Campbell River (I live in Nanoose). We were actually going to reach out to discuss some of the challenges we were finding with Service Titan as I think we can help each other out. I know how helpful it is to have someone onsite and in person to support. @MorganNovelli and I are happy to connect to see how we can support each other. It might involve working with a ST implementation specialist eventually but let's have a chat first since we are just down the road. I will send you a DM.
Best,
Jennifer
08-02-2023 07:17 AM
Hello @kristent,
If you want to Reach out to Joe Person with Go Time Success Group, he can go over pricing with you and get a Canadian Coach to help with your install transitions. Joe's number is (727) 509-7793, if you want to set-up a zoom meeting with him here is his Calendly link: https://calendly.com/its-joe-time
08-01-2023 07:00 AM
@jwarren You know a lot of Canadian ST users. Do you know of a Canadian ST employee who may be able to help Kristen out on site? Is there anyone out that way for her?
08-01-2023 07:06 AM
Hey @KhianaKlatt - Looks like @lorenzo_gotime from Go Time has commented. They are certified coaches and would be great to work with.
08-01-2023 07:22 AM
I saw he said he was located in Toronto so I wasn't sure if he would be able to visit Kristen in person in BC or if you knew of someone closer in person to help out if she really wants someone on site for that transition. Thanks!
08-03-2023 06:06 AM
At Go Time we will travel anywhere in the Country to make sure you are getting the most out of the Software!
08-03-2023 01:40 PM
Oh my goodness - this is amazing and so good to know! Thank you for this information!
08-01-2023 05:24 AM
Hello Kristent,
My name is Lorenzo and I'm based out Toronto but are very familiar with the Island having lived there for a couple years. I also implemented ST for a couple companies on the Island and the main land.
With that said I would be more then happy to schedule a call with you and understand the scope of the work you looking to get done.
You can call me at 416-526-0153 at your convenience