ServiceTitan Community

Estimate/Proposal Templates · 03-06-2024

Hi Everyone. Just looking to get some input from everyone else on how they are currently using proposal/estimate templates. Due to being a multi-trade company we offer so many different options for our customers. We are currently not using a price bo...

MorganNovelli · 02-01-2024

Hi Everyone, We are currently rolling out non-managed technicians on the ST Mobile App. I am curious to see how others are using this feature, being that they cannot complete a job without a managed tech assigned to the job. Is there a work around ? ...

Non-Managed Techs and ST Mobile · 02-01-2024

Hi Everyone, We are currently rolling out non-managed technicians on the ST Mobile App. I am curious to see how others are using this feature, being that they cannot complete a job without a managed tech assigned to the job. Is there a work around ? ...

Payment Processing Options · 08-31-2023

Hi Everyone, We are deciding between keeping our current payment processing software or switching to ST payments. After discussing with the Fintech team, we found out that they are unable to process debit transactions using Elavon. We are curious as ...

Pricebook · 07-25-2023

Hey Everyone ! Just curious as to how other companies are using the Pricebook. Being that we are a Plumbing, Gas and HVAC company we deal with many different materials, equipment etc. We are re-vamping our pricebook and would like any recommendations...

Re: After hours call out companies · 04-02-2024

Hi Khiana, They only service sections of Vancouver Island and we have used them since 2016. We are going to be rolling out the ability for our tech's to book jobs, for On-Call only. We will be experimenting with one technician first and seeing how it...

Re: After hours call out companies · 03-29-2024

Hi Lea, We use a local (Vancouver Island, BC) communication company that does this service for us. Our phones auto forward at 4:30pm each day and come off at 7:15am. They forward from Friday 4:30pm to Monday 7:15am unless there is a statutory holiday...

Re: Hiring new employees · 03-05-2024

Sorry for the late response ! We have been busy rolling out iPad's to our managed technicians and the ST mobile app for our non-managed technicians. We have previously used Indeed and Craigslist. I also found posting at our suppliers has been benefic...

MorganNovelli · 03-05-2024

Thanks for the replies ! Due to every managed tech usually being on their own job, we created a "Fake" managed technician to add to our non-managed tech jobs so we can complete the work around for now. We also aren't billing directly from ST so we ca...

Re: Greener Homes Energy Grants · 01-09-2024

@MirandaMel I know this is a late reply, but currently most of our customers have dealt with CleanBC Better Homes which is all the current grants for mini-splits etc. They are ending all grants as of March 1st or 31st, 2024. Our customers can still t...

ServiceTitan Community

User Statistics

User Activity

Estimate/Proposal Templates

Non Managed Techs & Mobile App

Non-Managed Techs and ST Mobile

Payment Processing Options

Pricebook

Re: After hours call out companies

Re: After hours call out companies

Re: Hiring new employees

Re: Non Managed Techs & Mobile App

Re: Greener Homes Energy Grants