ServiceTitan Community

Service Titan Consultant · 07-31-2023

Hello! We are an HVAC company on Vancouver Island, BC and we are looking to expand our use of Service Titan to our entire company.Right now, only our service department is on Service Titan. But we are transitioning our installs department in. Install...

kristent · 10-17-2022

We are funding our own in-house warranty reserve fund to help offset warranty costs not covered by our manufacturer. Any suggestions on how to bill ourselves through ServiceTitan to cover our labour expenses?I need the repairs to show on the customer...

kristent · 11-17-2023

This is silly! I need the office to be able to quickly view technician completed forms without having to first go into each job.

Re: Service Titan Consultant · 09-21-2023

Thank you everyone who had responded, I very much appreciate it! We have found someone we are now working with.

Re: Payment Processing Options · 09-11-2023

Hi Morgan,We use Clover for our payments, we actually don't use Service Titan for them at all. My techs carry Clover payment processing machines and we take debit, Visa and MasterCard. The Clovers work ok, but they do drop in dead zones where we can'...

kristent · 08-11-2023

Hi Jennifer and Morgan,We use QBO and ST and the integration is fairly decent. We do have occasional issues, but seem to get them resolved. I wasn't part of the company when integration happened though, I joined a few years after the fact.To answer y...

Re: Welcome! 🫎 · 07-19-2023

Hello! Kristen Pronick, Service Manager at Temprite Climate Solutions in Courtenany, BC. I have a long history with HVAC and I'm been using Service Titan for two years now. We run a company of roughly 40 employees and employee refrigeration technicia...

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Service Titan Consultant

Billing a warranty reserver fund

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Re: Service Titan Consultant

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Re: ISO: British Columbian companies using QBO and ST Integration

Re: Welcome! 🫎