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I would like to remove the E-sign button?

Nwoodard0923
New Contributor III

‎10-31-2022 04:15 PM - last edited on ‎05-09-2023 05:25 AM by ServiceTitan Certified Provider

Our techs accidentally hit this button and customers accidentally hit it as well. These days, no one is asking us to go contactless, so how can I remove the e-sign option permanently?

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2 REPLIES 2

reneem
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

‎11-01-2022 05:32 AM

As far as I know, this cannot be turned off. Maybe maybe it is a config that was turned on for everyone with COVID happened. Might be able to ask your CSM if they can turn it off!

Renee Lenox - Service Specialties Inc. | LadyTitans Board Member

JessicaSmith
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator
In response to reneem

‎11-01-2022 06:25 AM

Yeah for this I'd advise asking your CSM- if they say there is no way, post an idea for us to vote on!


Jessica Woodruff Smith, LadyTitans Co-Founder & Process Manager at AirWorks Solutions
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