Hi Everyone! First day here and I have a question maybe someone can help with? When I sell a garage door job and now have to wait for materials which nowadays can be weeks/ months, what is the proper process? I am marking the estimate as sold and Titan wants me to book a job so I book an install job but have to put on hold. I then tag that job with " to be ordered" and "waiting on parts" and so when I look at the job tray in dispatch I can see the tags under the hold jobs. It just gets really crowded and my map gets messed up a bit too. Is there a different way to do this, maybe with tasks or something? I wish we could A) create an estimate without booking a job because we get calls for just pricing upfront -we can't afford to go to every prospect first, we are a 2 person team and B) have a way to follow a job / order while we wait for materials. Not a lot of clarity on specific processes regarding the garage door industry, any help is appreciated. Thanks everyone! ... View more

Hey Garage Titans, Any suggestion on how you set up memberships for Commercial customers? If you have to maintenance a door every 2500 times it opened how would you track something like this? ... View more

Hey Garage Titans, I am going to be speaking at the Spring IDA Educon in Louisville, KY April 20-22nd.  I have a speech that I gave last time called 12 tips to supercharge your business but wanted to change it up and not give a version of that same speech again.  I have some ideas in my head but was curious what you all would think would be a useful speech topic?  I have an hour to speak and want to make sure it is something that brings a lot of value.  Let me know your thoughts in the chat below. Also, would love to see many of you there.  Here is a link with the info. https://doors.org/idaexpo-events/upcoming-events     ... View more

I have heard a few companies go back to their vendors and have some success in negotiating some discounts.  Encourage you to take this opportunity with interest rates rising and a potential recession looming to see how you can set yourself up with some lower pricing for 2023.  Obviously, no one should share specific details or even vendors, but anyone have some wins they can share?  Biggest takeaway I always have is how to you make your vendors win, so they will want you to win as well.   ... View more

Hey Guys, I spent a ton of time on the Ideas section and the general ST Community Chat finally going through all the current Ideas out there submitted by fellow titans and giving my list of things I would love to see.  If you dont mind, can you go through and upvote all of these items if you think they would be relevant.  I know many of you are GDF members as well, and while you may not know exactly what some of these items mean, I can promise you that you will appreciate these features as you progress in your ST and GDF journey and would appreciate you checking them out and upvoting them.  Please feel free to comment if you have any questions or post any additional ideas you may have in the ideas sections.  Appreciate your support in this!!! Below is a summary of the topic of the idea as well as the ID where you can find my more detailed description on what I would like to propose to the software.  I have general posts in the main ST Community page on all of these as well so you may have seen them already if you are following my posts.    Internal Forms, warranty callback example COMMUNITY-I-2112 Form Answers adding tags or searchable COMMUNITY-I-2113 Ability to do math on ST reports COMMUNITY-I-2114 Better reporting on Cancelations on Dashboard COMMUNITY-I-2115 VFS Opportunities Double Counting COMMUNITY-I-2117 Notes Redesign COMMUNITY-I-2116 Estimate Management on Mobile after job close out COMMUNITY-I-2118 Discount and Fee overhaul, not applied to full invoice COMMUNITY-I-2119 Mobile Task Management (non Job jobs) COMMUNITY-I-2120 Better AR management section COMMUNITY-I-2121 Payroll Visibility in payroll approval to job costs COMMUNITY-I-2122 More communication within Payroll Approval COMMUNITY-I-2123 Take Deposit in Mobile COMMUNITY-I-2124 Headers on Accounting tab to match other modules in ST COMMUNITY-I-2125 Exportable review dataset COMMUNITY-I-2126 SE ability to reschedule existing jobs (ie Install jobs) COMMUNITY-I-2127 Call transcription within Service Titan COMMUNITY-I-2128 visual of audio when listening to a call COMMUNITY-I-2129 True Ringless voicemail COMMUNITY-I-2130 Fixing PO options, prepaid discount, fuel Surcharge, etc COMMUNITY-I-2131 Truck to Truck transfers on Inventory App COMMUNITY-I-2132 Automated PO ordering by Inventory template COMMUNITY-I-2133 Notification of when a truck changed on tech COMMUNITY-I-2134 Mass Print of selected invoices COMMUNITY-I-2135 ... View more