Customer's wrong e-mail

[julianaf]

Hello, 

How do I know the e-mail was delivered to the customer?  I got for coincidence one wrong e-mail of a customer, then we realized how many more could be wrong and document's never delivered (estimates, invoices, statements, etc).

Any help? 🤔

Thanks in advance

Juliana

[dwhite45]

We get a notice sent to my email when an email fails. It should be in your settings.

[julianaf]

Thanks, I will try to discover how it works.

Cheers 🙂

[JessicaSmith · Accepted solution]

Yes! It's under settings->integrations->alerts, then find the "email delivery failed" option and set it up!

[julianaf]

oh wow!!! Thanks a lot @JessicaSmith 

[JessicaSmith]

There's also a newly released report! Search Email Delivery Status in reports!